Synopsis: In this course, Ericka Aguilar goes over following up on treatment plans. Educational Objective: Upon completion of this course, you will have learned: The importance of documented follow ups; More effective follow up formats; And, tools for following up. Disclosure: The speaker declares that neither he nor any member of his family has a financial arrangement or […]
Synopsis: In this course, Ericka Aguilar goes over the importance of and how to make an impact on your practice’s future and current patients. Educational Objective: Upon completion of this course, you will have a better understanding of: The importance of first impressions and experience for patients; Synergy with your practice’s advertising and marketing; Improved phone and […]
Synopsis: In this course, Ericka Aguilar goes over frequently occurring problems in dental billing. Educational Objective: Upon completion of this course, you will have a better understanding of: Procedure denials; The appeal process; Teledentistry; And, fee schedule management. Disclosure: The speaker declares that neither he nor any member of his family has a financial arrangement or affiliation with […]
Synopsis:In this course, you will learn about the importance of team culture and how to grow the kind of culture you want in your office. Educational Objectives: Upon completion of this course, you will have a better understanding of: Understanding your team’s culture; Fostering and growing a positive culture; And, sharing your culture with your patients. […]
Synopsis:In this course, you will learn to organize your meetings more effectively and what are important topics to cover. Educational Objectives: Upon completion of this course, you will have a better understanding of: How to have more effective meetings; Topics to cover in meetings; Recognizing team members in meetings; And, promoting team participation in meetings. Disclosure: The […]
Synopsis: In this course, you will learn how to build lasting relationships with patients and the importance of a good initial impression. Educational Objectives: Upon completion of this course, you will have a better understanding of: The importance to aa good initial first impression; And, methods to create a bond between yourself and your team and patients. […]
Synopsis: In this course, you will learn to master your practice’s numbers, KPIs, and accounting in order to build up your practice. Educational Objectives: Upon completion of this course, you will have learned: Ideal expense ratios to make overhead more manageable; Adjust cashflow to identify fixable spending issues; Accounting terms; How to analyze cashflow and your business’s […]
R2R Clinical Supplemental Materials Synopsis: In this course, Dr. Mark Costes and his team discuss the operatory and what to do before, during, and after an exam to make sure the room and doctor are set up. Educational Objective: Upon completion of this course, you will learned: The components of the operatory; The components of the dental […]
Synopsis: In this course, Mary Hribar goes over the basics of OpenDental, a dental practice management software. Educational Objective: Upon completion of this course, you will have learned: What is OpenDental; The layout and modules within OpenDental; The toolbars available; How to use OpenDental to track a patient’s appointment in the office; The process in creating an […]
Synopsis: In this course, Dr. Mark Costes and Ericka Aguilar go over the various aspects of the patient experience, how to deal with and limits with rude rude patients, and building trust with your patients. Educational Objective: Upon completion of this course, you will have learned: The importance of the patient experience; Methods to improve the patient […]
Synopsis: Caitlyn Mendez goes over the tangible and intangible factors your team can do in order to have a patient agree to a treatment plan. In addition, Caitlyn Mendez discusses payment plan options and how to get your patients to agree to a payment plan. Educational Objective: Upon completion of this course, you will have learned: The […]
Synopsis: Ericka Aguilar goes over how to and the importance of proper dental documentation and coding, along with the reasons why proper coding is required and penalties one may face for improper coding. Educational Objectives: Upon completion of this course, you will have learned: How documentation and coding relate to compliance risks; What is and who made […]
Synopsis: Caitlyn Mendez discusses how to keep and the importance of a full schedule, as well as handling cancelations. In addition, Caitlyn Mendez goes over verbiage and etiquette for inbound and outbound calls. Educational Objective: Upon completion of this course, you will have learned: The importance of a full schedule; How to tie scheduling with production goals; […]
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