Office Hours are monthly virtual conferences focusing on areas of clinical and practice efficiency for dental practice team members. Industry experts, speakers, and clinicians join Front Office Academy members to share strategies, systems, scripts, and more to help elevate individual skill sets as well as provide resources to build more sophisticated dental teams.
Join Sydney Robinson and Mark Costes in this lesson for your front office team to improve their phone etiquette and technique.
Gain key insights for dental offices to seamlessly integrate financing options, including awareness generation and transparent presentation techniques. Participants will learn to enhance patient experiences by facilitating effective treatment planning and budgeting.
Join Sydney Robinson as she teaches this workshop designed to equip you with actionable tools that will not only boost team members’ productivity but also enhance communication skills, streamline office workflows, and leverage technology effectively.
In this webinar, Dr. Summer Kassmel, Amy Hernandez, and Ashlee Hirschfeld forum these common practice struggles.
In this Lady Leaders webinar, Dr. Summer Kassmel, Ashley Hirschfeld, and Debbie Dodson go over checking in on your front office without micromanaging your team.
In this lesson, Dr. Chris Bowman goes over phone skills you can use to improve communication with your patients.
Ashlee Hirschfeld and Dr. Summer Kassmel are joined by billing/insurance superstars from Castle Peak Dental, Allison Puppe and Debbie Dodson, to share: The characteristics of a good Billing/Insurance Coordinator; And, where to start when training for this position.
In this webinar, Dr. Summer Kassmel, Ashlee Hirschfeld, Nicole Novakowski, and Brittany Lopez discuss what to do with a freshly hired dental assistant new to your practice.
Dr. Ben Kacos covers topics related to clinical knowledge, including the importance of hygiene in a dental practice, the impact of clinical advancements on patient care, and practical steps for improving clinical knowledge.
The Lady Leaders Webinar Series is a collection of webinars hosted by Dr. Summer Kassmel and Ashlee Hirschfeld. Each webinar covers a different topic related to dental practice management and leadership, providing practical advice and insights for dentists and their teams. From team building to financial planning to front office management, these webinars offer valuable […]
In this entry of the Lady Leaders series, Dr. Summer Kassmel and Ashlee Hirshfeld are joined by new DSN faculty member Rachel Wall to discuss how to inspire your hygiene department to one better at: Attracting hires; Onboarding and the first week; Determining if new hires have the right mindset for your practice; How to […]
Dr. Summer Kassmel, Ashlee Hirschfeld, and Amy Meryhew have a forum on strengthening your hygiene department. They go over topics such as: How to set daily goals for your hygienists How do you schedule hygiene to meet goals How can a PPO office have RDHs that produce 3-3.3x their pay Empowering your RDHs to offer […]
Hiring for your dental practice can be challenging at the best of times. This series of videos is a compilation of hiring resources that have been brought together from private courses, webinars, and podcasts within DSN to give you strategies, action plans, and ideas on how to hire the best team for your dental practice.
Summer Kassmel and Julie join Ashlee Hirschfeld in discussing the benefits to using a universal trainer to keep the onboarding process on the rails.
Office Hours are monthly virtual conferences focusing on areas of clinical and practice efficiency for dental practice team members. Industry experts, speakers, and clinicians join Front Office Academy members to share strategies, systems, scripts, and more to help elevate individual skill sets as well as provide resources to build more sophisticated dental teams.
Round Table Talks are monthly virtual conferences focusing on areas of clinical and practice efficiency for dental practice team members. Industry experts, speakers, and clinicians join Front Office Academy members to share strategies, systems, scripts, and more to help elevate individual skill sets as well as provide resources to build more sophisticated dental teams.
Educational Objective: Now that you have taken the Open Dental 101 course, it’s time to get a little more technical. If you have not taken this course, we recommend going back and taking the Open Dental 101 course first. In this course, Mary Hribar gives a more in depth look into customizing appointments, audit […]
Synopsis: In this course, Caitlin Mendez discusses the dental team and how they can gain mastery in their roles. Educational Objective: Upon completion of this course, you will have a better understanding of dental team mastery. Disclosure: The speaker declares that neither he nor any member of his family has a financial arrangement or affiliation with any corporate […]
Synopsis: Dr. Do completed his undergraduate degree at UC Irvine, dental degree at New Jersey Dental School, and residency at Rancho Los Amigos Rehabilitation Center. Now in private practice in McKinney, TX, Dr. Do owns and operates his own multi-doctor practice. Educational Objective: Upon completion of this course, you will have a better understanding of using the […]
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