Flex Features You Can’t Live Without with FOA Coaching

Learn about Flex, a powerful tool for understanding and improving key metrics like production, collections, patient retention, and more! Plus, get a sneak peek at the newest features designed to streamline your day-to-day operations.
Office Manager Workshop November 2024

Dental leaders, office managers, and treatment coordinators came together to transform their practices. From diving into revenue cycle optimization to streamlining workflows with virtual assistants, they covered the essentials to boost cash flow and reduce stress!
Lady Leaders Series: Taking Your Team Training to the Next Level

Ready to elevate your team training? Join Dr. Summer Kassmel, Ashlee Hirschfeld, and special guest Sydney Robinson for “Taking Your Team Training to the Next Level” and learn how to maximize your team’s performance!
Level 10 Leadership and Cultural Excellence

Dr. Mark Costes hosts a panel sharing their personal experiences and practical advice for creating a positive and productive work environment.
Meetings Suck!

Dr. Tanoory, a seasoned dentist and leadership coach, shares insights on how to conduct productive meetings, address and resolve issues, and maintain a high-performing team.
Does Your Office Really Know What Matters

Dr. Summer Kassmel, focuses on creating a high-impact dental practice through clear standards, accountability, and appreciation.
Team Driven Case Acceptance with Dr. Ben Kacos

Unlock the secrets of team-driven case acceptance with Dr. Ben Kacos. Elevate your dental practice by mastering effective patient engagement, informed decision-making, and impactful presentations.
Insurance Basics and Calculating Copays

Caitlin Mendez teaches you about insurance and determining what the patient themself has to pay.
Dental Terminology and Preventive Codes

Join Caitlin Mendez as she gives you a run down on dental basics you will hear around the practice.
Creating Full, Productive Schedules with Open Dental

Caitlin Mendez provides comprehensive strategies for optimizing scheduling processes.
Explaining Common Dental Procedures

Caitlin Mendez explains procedures you are likely to see.
Lady Leaders Series: Distant Dynamics: Achieving Top-Notch Customer Service with Remote Teams

This course goes into leveraging remote team members to maintain high-quality customer service in dental offices.
Office Manager Workshop May 2024

Office managers will learn the latest leadership techniques that will allow them to empower and lead their team members instead of managing them. This dynamic event is tailored to equip OM’s with actionable strategies that enhance team productivity, refine communication finesse, streamline office workflows, and maximize software effectively.
Lady Leaders Series: Why Am I Repeating Myself Over and Over? How to Hold Your Team Accountable and Not Resent Them

Dr. Summer Kassmel and Ashlee Hirschfeld offers insight into effective leadership and management strategies for fostering accountability and reducing repetition in team communication.
Lady Leaders Series: New Products and Adjuncts to Offer in Hygiene!

Join the Lady Leaders Series and let Rachel Wall from Inspired Hygiene elevate your hygiene department with cutting-edge products and adjunct recommendations.
Lady Leaders Series: Take the Horrors Out of Hiring

Summer Kassmel, Ashlee Hirschfeld, and Sydney Robinson go over effective strategies for hiring and recruiting in the dental practice environment, with a focus on the office manager (OM) role.
Lady Leaders Series: Is it Time to Set Your Office’s Optimal Care Standards?

Dr. Summer Kassmel and Ashlee Hirschfeld discuss establishing optimal care standards in dental offices to enhance patient care and team performance.
Lady Leaders Series: Is it Time to Set Your Office’s Optimal Care Standards?

Dr. Summer Kassmel and Ashlee Hirschfeld discuss establishing optimal care standards in dental offices to enhance patient care and team performance.
Lady Leaders Series: Numbers That Matter in Your Practice That You May Be Missing!

In this Lady Leaders, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by Jake Conway who goes into the essential numbers that matter in your dental practice, focusing on identifying, understanding, and utilizing key metrics to drive decision-making and growth.
Office Hours: Billing and Coding

Office Hours are monthly virtual conferences focusing on areas of clinical and practice efficiency for dental practice team members. Industry experts, speakers, and clinicians join Front Office Academy members to share strategies, systems, scripts, and more to help elevate individual skill sets as well as provide resources to build more sophisticated dental teams.